Privacy Policy

At Crown Nest, we treat our customers' privacy with the same care we apply to each luxury item in our collection. This document explains how we collect, use, and protect your data when you browse or shop in our store.

1. Information We Collect

We only collect the data necessary to offer a safe and functional experience:

Full name

Email address

Delivery address

Payment information (securely processed by certified partners)

Purchase history

Technical data such as cookies, IP address, and browsing behavior (to improve store performance)

We never collect sensitive information unnecessarily.

2. How We Use Your Data

We use your data to:

Process and ship orders

Send order updates

Improve store navigation and functionality

Ensure fraud prevention

Communicate relevant offers (only if you authorize it)

3. Information Sharing

We only share your data with essential partners:

Payment processors (e.g., 2Checkout)

Shipping services

Hosting and security platforms (Shopify)

We never sell or rent customer data.

4. Data Security

We implement advanced security measures:

SSL encryption

Secure payment processing

Restricted access to personal information

Fraud monitoring

We only work with trusted and certified platforms.

5. Cookies and Similar Technologies

We use cookies to:

Remember preferences

Improve website speed and experience

Analyze performance and traffic

You can disable cookies in your browser, but certain store functions may stop working correctly.

6. Customer Rights

You have the right to:

Access your data

Request corrections

Request deletion of information

Withdraw consent for marketing communications

Simply contact us via the official email.

7. Changes to the Policy

If this document is updated, we will inform you in the store and through direct notification (when necessary).

8. Contact

For privacy questions, please email:

contact.crownnest@gmail.com